Enrol a customer in Direct Debit from the merchant dashboard

New Enrollment starts a Direct Debit e-Mandate for a customer from the merchant dashboard. Use it when you do not have a website or plugin that does the enrolment for you.

Enrol a customer

You need the Portal Key of a portal that has Direct Debit turned on.

1. Sign in to the merchant dashboard.
2. In the top menu, choose Transactions, then choose e-Mandates.
3. Choose New Enrollment. The Direct Debit Enrollment form opens.
4. Fill in the fields. The table below gives each field.
5. Choose Proceed With Enrollment.

The form has these fields:

Field	What to type
Portal Key	The key of the portal that receives the deductions. See Find your API keys
Name	The name of the customer
Payer ID Number	The type of ID (New IC Number, Old IC Number, Passport Number, Business Registration or Others) and the number
Mobile Number and Email	The contact details of the customer
Payment Reference Number	Your own reference for this e-Mandate
Amount	The amount of each deduction, in MYR
Frequency Mode	Weekly (deductions on Friday), Monthly or Yearly. Do not choose Daily: Bayarcash does not offer it
Purpose of Payment	What the customer pays for
Return URL	The page that opens after the enrolment
Raw Website Data	Extra data from your website, if you have it

After the enrolment

The new e-Mandate shows in the Direct Debit e-Mandates list. Its status changes when the bank replies. See Check your Direct Debit e-Mandates.

Common issues

Which ID types can the customer use?

New IC Number, Old IC Number, Passport Number, Business Registration or Others.

How often can a deduction run?

Choose Weekly, Monthly or Yearly in Frequency Mode. The list also shows Daily, but Bayarcash does not offer daily Direct Debit.

Related articles

• Check your Direct Debit e-Mandates
• When Direct Debit deductions happen
• Check your Direct Debit transactions
• Find your API keys and portal key